Privacy Policy

UST Kitchen and Bathroom LLC (“we,” “us,” or “our”) operates the website ustkitchenbath.com. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect the following information when you interact with our website, contact forms, or communicate with us:

• Full name
• Phone number
• Email address
• Home address or project location
• Details about your remodeling project
• Any other information you voluntarily provide

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Provide estimates and schedule consultations
• Send appointment confirmations and project updates via SMS and email
• Send marketing messages about our services, promotions, and updates (only with your explicit consent)
• Improve our website and services

Text Messaging (SMS) Policy

When you opt in to receive text messages from UST Kitchen and Bathroom, you consent to receive messages related to your inquiry, appointments, project updates, and — if separately consented — promotional offers.

• Message frequency varies.
• Message and data rates may apply.
• Text HELP for assistance.
• Text STOP to opt out at any time.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business (e.g., CRM systems, SMS platforms) under strict confidentiality obligations
• When required by law or legal process
• To protect the rights, safety, or property of UST Kitchen and Bathroom, our customers, or the public

Cookies

Our website may use cookies to improve user experience and analyze website traffic. You may adjust your browser settings to refuse cookies.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at:

• Email: ustkitchenbath@gmail.com
• Phone: (214) 876-6951

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

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